For BIG downloads, Comcast appears to be in the 10 to 25 Mbps range--average of about 15Mbps. But really it's 2.17Mbps. What gives?
(this was a 2.8GB download; it took 22 minutes; therefore 2.17Mbps was the download speed, in spite of how much bandwidth it shows was being used. Any questions?)
I had AT&T DSL internet service. I was happy. I recommended it to my friends. Then AT&T, over a period of a few months, cut the speed to dial-up levels. Dial-up. YouTube wouldn't load. Hulu was the same. And forget about downloading anything--it would take forever.
And there was, apparently, no recourse. None. Even after many hours on the phone, and in spite of paying more for the highest tier of service, I was getting shit!